A fast and convenient way to pay your Mississippi Power bill while checking out at participating retailers near you. You can contact them directly by phone at 800-532-1502. doxo processes payments for all Mississippi Power services, including Electric and others. Important Messages 7. BillMatrix Click hereto make a credit/debit card payment. BillMatrix takes Entergy payments through myEntergy.com/MakePayment and over the telephone. Pay online using BillMatrix or call them at 800-834-2073. Follow us on facebook to stay up-to-date on news, events, tips and more. At Mississippi Power, we want to keep things as simple and convenient as possible when it comes to paying your monthly bill. However, there is no limit on the amount of energy, measured in kilowatt-hours, that may be produced by net-metered customers. Safety. Just sign up to pay your bill automatically each month. BillMatrix offers telephone customer service help during regular business hours, Monday through Friday, from 7 a.m. until 7 p.m, excluding holidays. I'm looking for my bill. Any excess electricity your renewable system generates electricity your home does not use will be exported back to the electric grid and purchased by Mississippi Power. BillMatrix Click hereto make a payment with a credit card. '&l='+l:'';j.async=true;j.src= Once the form is signed and returned to the office, a copy of each disconnect notice will be mailed to the third party. Prepay customers will still be able to receive financial assistance. Log in to review your usage and compare to last year. You can contact them directly by phone at 800-532-1502. Representatives are available Monday to Friday, 7 a.m. to 7 p.m., excluding holidays. Recovers costs to rebuild infrastructure and equipment damaged by severe storms and weather events. (Lines Into Vital Equipment) program is designed to flag accounts so that special effort can be made to avoid accidental disconnection of electric service. You can pay your bill without lifting a finger. Each month, the oldest bill is removed from the average and the current months bill is added. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. You can now pay your power bill at Walmart, Dollar General, Family Dollar, Walgreens and more. Net metering is the process by which individual electric utility customers who generate electricity from renewable energy, such as solar panels, can sell their excess power back to their local utilities. Thereafter, any payments made on your Prepay account will be applied 25% to the outstanding balance and 75% toward current electric service. The low-income benefit adder will remain in place for a period of 15 years from the date the customer begins taking net metering service. Yes, customers enrolled in Paperless Billing or Budget Billing may also enroll in Auto Pay. For information on how to apply,click here. If you have a payment arrangement on your account, once your outstanding balance is less than or equal to $200, you may enroll in Prepay and transfer the outstanding balance to your Prepay account. })(window,document,'script','dataLayer','GTM-TXR3S8R'); Log in to your account to view your most recent bill. MISO is a non-profit Regional Transmission Organization. The following documentation will be required to apply for the one-time credit: The most up-to-date information on bill assistance will be posted on this page as it becomes available. NMAC online Payment. If you need to stop a payment, you must contact Customer Service a minimum of five business days before the scheduled draft date; otherwise, please contact your financial institution. Photo ID (drivers license or state-issued ID, passport). Signing up for Bill Alerts makes it easy to keep track of your account and bill due date. That's why we've put all the information you'll need, like our contact numbers and website address, plus your account number, right at the top of your bill. The credit is the result of a recent settlement agreement with the Mississippi Public Service Commission. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the . The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Help a neighbor in need by donating to Project SHARE. Additional efforts to help customers manage high bills and prepare for the continued impact of high natural gas prices include: Qualifying customers who need a few extra days to pay their bill can request an extension using one of the options below. Efforts through our nationally-recognized Renew Our Rivers volunteer program have removed tons of debris from southeast Mississippi waterways. Our IRS-certified volunteers will help make sure you get the full refund you deserve. Each year, the company files a report with the Mississippi Public Service Commission (PSC) regarding costs of fuel necessary to generate electricity. doxo is not an affiliate of Mississippi Power. Or call 1-800-ENTERGY ( 1-800-368-3749 ). Charts and graphs give you the ability to track your energy usage. try{Typekit.load({ async: true });}catch(e){}. Billing Options Choose a billing option that best fits your needs. To review the full list of definitions please see section below. You will continue to receive your bill as you normally do, but instead of "Please Pay By" being displayed on the bill, we will print the date when your bank account will be drafted for the amount of your bill. When the PV system produces more power than is needed for the residence or business, the system will seamlessly export that excess power to the utility grid. Net Metering & Your Bill Residential Ways to Save Renewable Energy Solar Energy Net Metering & Your Bill The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. Covers the cost of the system utilized to generate and deliver electric service to customers. Yes. If your reading was estimated this information will be indicated on your bill. Entergy Louisiana, Arkansas, Mississipi, New Orleans: Entergy Texas This amount must be paid in full if you cancel Level Billing or change providers. Self-service options are available 24/7 through our automated phone system or online through myEntergy. You will need a copy of your Entergy bill available for this payment transaction. Some will have more billing days than average in the billing period. Mississippi Department of Human Services. The low-income benefit adder will only be available to the first 1,000 qualifying low-income customers. Quickly see your total power usage by month and your average daily usage. Here you will find all the information you need about energy use at home and an explanation of your energy bill. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. This may happen many times a day, an hour, or even within a minute or second, depending on conditions. You will need a copy of your Entergy bill available for this payment transaction. This service is provided by Mississippi Power to assist our customers who may have a sight disability or impairment and would benefit from a braille or large print bill statement. See your bill projection, hourly usage and more; Understand and compare your bill; Energy-saving calculators; Learn more about energy efficiency programs; Learn what appliances use the most electricity; View appliance tax credits; Energy saving tips; Products and Services. Terms and Definitions Terms and Definitions Accumulated Difference Mississippi Power takes its responsibility to protect the environment seriously. Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate.ImpersonatedDateandTime}} Status: {{impersonate.ImpersonatedAccountStatus}} Amounts associated with customers Deferred Payment Arrangement (DPA). Report an outage or learn what you can do in the event of a storm or outage. Note the $2.75 service fee for each payment made will be refunded. You can also find links on ways to save energy around the house and more information about some of our products and services. You will continue to receive your bill as you normally do, but instead of "Please Pay By" being displayed on the bill, we will print the date when your bank account will be drafted for the amount of your bill. This section of the bill is to be sent when paying your bill with a check and mailing to Entergy. Residential Customer Service - Monday through Friday 7 a.m. to 7 p.m. Business Customer Service - Monday through Friday 8 a.m. to 5 p.m. Entergy customers start using electricity before paying for it, therefore customers requesting new service may be required to make a security deposit. Authorized payment locations are a convenient way to pay your bill at a time and place that fits your schedule. An application for homeowners assistance may be submitted by eligible households, and funds will be paid directly to mortgage servicers, property charge payees and utility service providers as applicable. Pay your bill by using BillMatrix, an automated payment service not associated with Mississippi Power. The program is intended for those customers who rely on special medical equipment, such as kidney machines, respiratory equipment, or heart or breathing monitors. Now enter your user name and password, and you're all set! I'm looking for my bill. So when prices are lower than expected, the benefit is passed on to customers and when fuel cost is higher than expected, the PSC allows the company to recover the difference. Details of New Bill Sections 1. Benefit from participation in Community Solar. Recovers hedging costs and capacity payments not recovered through ECR as well as certain Commission-approved legal and consultant costs. Learn more about pricing and rates. Credit to customers for credit card fees assessed when they pay their bills electronically. Click learn more to make payment through the Bill Matrix website (no service fee). No, you can't control Mother Nature, which is the most common cause of bill fluctuations because about half of our home energy costs come from heating and cooling. No endorsement has been given nor is implied. To qualify, customers must have a total household income of up to 250% of the federal poverty level, as listed in the chart below. CenterPoint Energy works with many local agencies that offer payment assistance programs. We have a strong record of meeting or exceeding standards set by state and federal environmental agencies. Where can I find it? No endorsement has been given nor is implied. The Entergy bill's user-friendly and colorful layout enables you to find all the important information on your bill. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. We apologize for any inconvenience. Get answers on available social services. Charge for costs associated with manual meter reading for customers electing to opt-out of Advanced Metering. Southern Company. You can pay by phone by calling 1-800-584-1241, Bill Matrix, our pay by phone provider. Learn More The Salvation Army has local chapters in the state. Operation Bill Assist commits $3.2 million in shareholder donations for bill payment assistance and energy efficiency programs, including: Information on how to apply to receive the $150 credit. To qualify for this benefit, the customer must provide a medical certificate from a physician. Find out how Electronic Data Interchange can streamline your business transaction process. You can compare usage to the previous year or previous month(s) to determine if your current usage is in line with the previous periods. Every Entergy customer account is aligned with one of 21 cycles so that they are billed on, or about, the same date each month. The Emergency Rental Assistance Program makes available $46.5 billion to assist households that are unable to pay rent and utilities due to COVID-19. Click here for a list of Power to Care agencies for Mississippi. Simply create a profile by entering your user name and password. This program does not prevent disconnection of service due to the failure to pay the electric service bill nor does it prevent power from going out during an outage. Cost of initial single net meter and installation. To get started, please call our Business Solutions Center at 1-888-655-5888 Monday - Friday from 8 a.m. - 6 p.m. Southern Company. An additional three months of assistance will be available to the most vulnerable households at risk of losing housing (up to 18 months maximum), while funds are available. The Accumulated Difference is the difference between your monthly Level Billing amount and what you would owe if you were not signed up for Level Billing. Minimize posting time with this electronic bill payment program. Call 1-800-ENTERGY (1-800-368-3749) to request a form for your doctor to fill out to be returned to Entergy. Authorized payment locations are a convenient way to pay your bill at a time and place fits your schedule. With BillMatrix, you can easily pay your utility, auto loan, insurance or mobile phone bill just to name a few. Applicable fees may apply if you do not meet the five business day minimum for stopping a payment. Benefits associated with the conversion of EML to a limited liability corporation or LLC. 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); On the back you can see the details of your current bill and information about payment programs. Income thresholds can be found here. Pay Mississippi Power quickly and securely with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account, online or with your mobile phone on doxo. Customer requested facilities other than those normally furnished for like levels of service to similar customers. You can log in with your same myEntergy username and password. Flexible options for you to choose how your energy bill is calculated, as well as when, where and how you pay it. Credit for residential low users as defined in the residential rate schedule. Current Charges 12. Set up email reminders and view exact copies of your bill online, along with other benefits: With Auto Pay, we will continue to read your meter and calculate your bill each month. Level Billing averages your monthly Entergy bill over a rolling twelve-month period, so your bill is around the same amount each month. Payments are free with a linked bank account. Usage is updated every 24 hours, so you can adjust your energy consumption according to your lifestyle and budget and even set email alerts for daily or monthly usage. Select BillMatrix. Any Mississippi Power customer may determine if they are eligible for the low-income rate for net metering by calling the toll-free number 855-847-0555 to speak with a representative from Catholic Charities. You can quickly find our customer service number, how to report an outage, or how to pay your bill. No one should have to choose between food or medicine and electricity. Use constitutes acceptance of General Website Terms and Conditions. For residential net metered customers that qualify as low-income customers, an additional 2 cents/kWh will be added to the avoided-cost value in addition to the 2.5 cents/kWh. Automated telephone system at 1-800-368-3749 (1-800-ENTERGY). Choose one of the options below to enroll. Meter Reading 10. Use constitutes acceptance of General Website Terms and Conditions. Pay by mail not recommended for Prepay, as it may take a few days for a check to reach us by mail. Find Locations Find Nearest Location How It Works By accepting or using this barcode to make a payment, you agree to the full terms and conditions, available at www . How can I contact Mississippi Power about my bill? The customer will be directed to a representative, general information will be taken and customers will be provided a list of documents required for an appointment. Recovery of costs associated with energy efficiency programs. Not all renewable energy systems will be able to generate excess electricity. A one-time $150 bill credit will be available for qualifying customers on a first-come, first-served basis. To find a free tax preparation site near you, visit eitclocations.com. Mississippi Power does not earn a profit on fuel consumed. GET BILLING ALERTS Simplify your life with Autopay Set it and forget it Other payments may have a fee, which will be clearly displayed before checkout. Log in to your account to view your most recent bill. The account can be established on the L.I.V.E. Utility Account Number without dashes and spaces Locate your Quick Pay Center Code on your bill. What types of Mississippi Power payments does doxo process. Charts and graphs give you the ability to track your energy usage. Once the application is reviewed, applicants will receive another text and email notification about the status of the request. Recovers vegetation management operations and maintenance costs. Simplify your life by switching to paperless today. *Last Name or Company Name: First Name: Utility Account Number: without dashes and spaces: Utility Service Address: In addition, you should make sure your qualified solar installer or other renewable energy system installer is aware of any standby generator you have so that appropriate allowances can be made in the design of the renewable energy system. Choose a billing option that best fits your needs. Enter the full account number as it appears on your Entergy bill. Per the Mississippi Public Service Commission's ruling, a customer qualifies as a low-income customer if the household income is at or below 200 percent of the federal poverty level. An application for rental assistance may be submitted by either an eligible household or by a landlord on behalf of that eligible household. For Mississippi Power customers, the rate paid for electricity placed on the grid by a net metered customer is 2.5 cents/kWh above the company's avoided-cost rate. Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . Enter the full account number as it appears on your Entergy bill. Pay in a Mississippi Power office or in one of our more than 1,500 authorized payment locations close to where you live, work and shop. Where can I find it? j=d.createElement(s),dl=l!='dataLayer'? Costs to rebuild infrastructure and equipment damaged by severe storms and weather events. Account Detail 11. The Auto Pay program normally begins with your next bill. You can pay them directly on this website. Funds will be paid directly to landlords and utility service providers. On the front you'll find a summary of your current bill, information on how to contact us, timely updates and promotions, and your usage history. Definitions of line items have been added so that you can clearly understand the different parts of your bill. After an energy audit of a qualified resident's home, the program will pay for installation of the most cost-effective energy efficiency measures. Solar generation is a cost-effective power source that stabilizes prices for our customers and benefits the environment. Please enter the required information below to begin the contribution process. For more information and to submit an application, visit ms-ramp.com or call 1-888-725-0063. Cost Breakdown 6. If you are currently a Paperless Billing customer and wish to sign up on Auto Pay, please make your online payment prior to enrolling in Auto Pay; otherwise, you will need to mail in your payment. You will have the opportunity to pay your outstanding balance as part of the Auto Pay enrollment process. Backup generators are not typically designed to be operated in parallel with Mississippi Power's electric grid. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. FAQ. Pay online using BillMatrix or call them at 800-834-2073. Mississippi Power takes its responsibility to protect the environment seriously. Save or print the online bill for record-keeping purposes. Report an outage or emergency - Representatives are available 24 hours a day, 7 days a week. The designated third party is not obligated or responsible for payment of the bill. We use a disciplined strategy to project the exact amount of fuel necessary to generate electricity for our customers and file this annually with the PSC. We'll match each dollar donated. The purpose of the program is to prevent mortgage delinquencies and defaults, foreclosures, loss of utilities or home energy services, and displacement of homeowners experiencing financial hardship after January 21, 2020. On special times like holidays and school vacations, more people and activity at home can take more energy for everything from heating or cooling to powering ovens, game consoles and more. Keep in mind the fluctuations you may see can be the results of weather changes affecting usage throughout the year, particularly in summer and winter months. The QPC number, when used with the account number, assures that your payment is posted to the correct utility account. Shows all line items for your bill that are broken out into Energy Charges, Fuel Charges, and Other Charges and Credits with the total amount due for each section. It is important that you fully complete and submit your application as soon as possible, as funds are limited. Our interactive outage map is your go-to for outage information. This graph shows your energy usage each month represents your usage amount for the month. When you install a renewable energy system at your home or business, the system will offset, or replace, at least some portion of the electricity you would have otherwise used from the electric grid. No matter your industry, learn the steps you can take to make your business more energy efficient. Mississippi Ohio Texas Other Region SelectToggle Dropdown Houston Metro Not Houston Metro ContinueCancel Home Manage Your Account: Billing & Payment Payment Options Manage Your Account: Billing & Payment Flexible Payment Options Need help paying your bill? Making free $35 energy efficiency kits available to customers. We are diligently working to bring it back up as quickly as possible. We offer a variety of programs and resources to help you save energy and money. Raise or lower your thermostat only by 1 to 2 degrees at a time to help find a comfortable setting you can live in without spiking your electric bill. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. In need of help? We can let you know exactly how much it will cost to reconnect residential service. Make a payment on your Entergy account or make a charitable donation. Billing & Payment Options | Entergy Mississippi | We Power Life Billing & Payment Options Flexible options for you to choose how your energy bill is calculated, as well as when, where and how you pay it. Whether you are looking for your balance and due date, checking our contact information, or seeking available payment options, we are sure you will find your Mississippi Power bill easy to read. You can pay online at www.entergy.com, select the pay by credit or debit card online option. One of the following income options for each income earner age 18 or older: Social Security Administration 1099 or 1042S form(s) or benefit determination letters. new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . System features and menu options. Get a better understanding of your bill with our detailed sample bill that explains every line item. Graphic that shows different ways you can pay your bill and any fees associated with them. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. The customer paid Bill Matrix Web the full balance and did not change the amount to $274.14. Please read the message on your bill or the website for the exact date your bill amount will be deducted from your bank account. If you look at this section of your bill, youll see last months reading subtracted from this months reading to get the amount of kilowatt hours (kWh) youve used during the previous month. No. An eligible household is defined as a mortgage holder household in which at least one or more individuals has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship after January 21, 2020; has fallen behind on one or more mortgage loan, property tax, property insurance and/or HOA/condo association payments; and has a household income at or below 100% of the area median or 100% of the median income for the United States ($79,900), whichever is greater. CONTACT US. If you choose to pay without logging in you will need your account number. Includes your Name, Account Number, Invoice Number, Mail Date, QPC (Quick Payment Code) and Billing Cycle. Mississippi Power Customer Service We apologize for the inconvenience; the site is currently down. Header 2. Minimum Bill required under the rate schedule. For a list of LIHEAP agencies, click here. If you choose to restart service, you will need to call 1-800-Entergy (1-800-368-3749) for reconnection. Please visit a specific chapter listed below or visitsalvationarmysouth.orgto find the nearest chapter near you. Use constitutes acceptance of General Website Terms and Conditions. Your account number and a valid debit or credit card are required. Like on a calendar, not all billing months are the same amount of days. Shows account activity since your last bill. Select "My Power Usage" or click on your "Service Amount & Usage" chart. Ways to Pay 8. Log in to review your usage and compare to last year. Budget Billing smooths out seasonal power bill changes. Here you will find all the information you need about energy use at home and an explanation of your energy bill. Learn more about pricing and rates. Or pay on doxo with credit card, debit card, Apple Pay or bank account. The customers are compensated at a rate established by the Mississippi Public Service Commission for the electricity they produce and place on the electric grid. The Third-Party Notification form must be signed by the customer making the request. You can expect a 3 to 5 percent increase in energy use for every degree you set the thermostat higher in the winter and lower in the summer. The bill's user-friendly and colorful layout allows you to find all the important information on your bill. Qualifying customers may be eligible for up to $1,000 for one or more months. Recovers EML's share of Grand Gulf Nuclear Station's capacity costs. Selling to Mississippi Power as a Qualifying Facility. Your account number and a valid debit or credit card are required. An eligible household is defined as a renter household in which at least one or more individuals qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; demonstrates a risk of experiencing homelessness or housing instability; and has a household income at or below 80% area median income. Energy efficiency and weatherization events in select neighborhoods conducted by employee volunteers. Pay your bill by using BillMatrix, an automated payment service not associated with Mississippi Power. The good news is - with a little know-how and the right action - you have control to help manage most of them. Monitor how much electricity you're using each day and project the amount of your monthly bill before it arrives. Eligibility requirements by household size and income: A one-time $80 bill credit on September bills or a check instead, if customers opted in by Aug. 17. Most applications will be reviewed and determined in about 30 days. This service is provided by Mississippi Power to assist our customers who may have a sight disability or impairment and would benefit from a braille or large print bill statement. Amount Due 4. The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. Those that do generate excess electricity will be eligible to sell that electricity to Mississippi Power at a rate determined by the Mississippi Public Service Commission. Southern Company. BillMatrix Click hereto make a credit/debit card payment. Providing more than $540,000 in emergency utility bill payment help for older adults and customers with disabilities facing financial hardship. Or you can estimate what your future usage may be. Smart savings and solutions for every home. Get connected. See how we can help make your home more energy efficient. 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